Limited Warranty & Exclusions
Professional Wireless Systems (PWS) manufactured products are warranted against defects in material and workmanship for a period of one year from date of original purchase, inclusive of parts and labor. This warranty excludes units that have been modified, repaired by unauthorized personnel, or damaged by abuse, improper operation, natural elements or static electricity.
PWS reserves the right to make changes and/or improvements to its products, without incurring any obligation to incorporate such changes or improvements in products previously sold or shipped.
PWS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER, PWS ASSUMES NO LIABILITY WHATSOEVER FOR REAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, INCONVENIENCE OR ANY OTHER LOSSES DIRECTLY OR INDIRECTLY ARISING FROM THE USE OF OR THE INABILITY TO USE ANY OF ITS PRODUCTS EITHER SEPARATELY OR IN COMBINATION WITH OTHER EQUIPMENT OR MATERIALS.
PWS’ sole liability under this limited warranty shall be, at the discretion of PWS, the repair or replacement of defective products or components. To invoke this warranty, a claim must be received by PWS within the warranty period stated above and verified by PWS. Claims may be made by phone, fax or email as described below. Upon authorization, product shall be sent to PWS in the original or equivalent packaging. Products returned with excluded condition(s), out of warranty, or without authorization will be subject to parts and labor charges at prevailing rates. After a warranted product is repaired or replaced, PWS will return it.
Claims may be submitted via the following methods:Phone: 407-240-2880